As your practitioner or trainer, I am committed to providing the highest level of support to my clients and students and this includes protecting your privacy.  As part of my service to you, I am eager to adhere to the principles set out in the Victorian “Health Records Act” communicating to you the steps I take in protecting your personal information.

Your Personal Information
I keep your personal information for contact reasons, so I ask for your name, address, email address and phone numbers. I request that you inform me promptly in the event of any changes occurring for you with this information.  I also ask you to correct any information with me that you may find incorrect in your own records. (No corrections will be made except by the client/student themselves).
To best support you with the work we do together I may record further information such as marital status, number of children if relevant, gender and ages.  Any other records kept are minimal and only relevant to the support you are seeking as either a client or student or both.  For example this may include goals you are working towards.

How we collect your personal information
Any information we collect is either from you or it is from another party (such as another health practitioner – for example a naturopath) it is with your consent first.

How information is used
All records are stored safely and are secured for complete confidentiality according to the requirements of the Victorian Health Records Act.

Who has access to your information?
You have access to your own information and can request this at any time. Unless you have given written and signed consent for this information to be given to another such as another health practitioner or family member you are the only one who is able to access this information.  Information may be disclosed beyond these previously mentioned circumstances only if:

- The Centre is legally obliged to.
- There are concerns equal to mandatory reporting requirements.